ABOUT US
Kia ora, we’re Free Up My Time, a family business that offers IT support in Nelson and nearby areas. We genuinely love to help, solve and learn.
ARE YOU MISSING OUT ON:
Our company was created with the desire that by taking advantage of our IT support and solutions, it would assist people in freeing up their precious time, so that they would have more time to spend with their:
OUR STORY
Established in 2015 and based in Motueka, Free up my Time is an IT Support company specialising in technical and software assistance.
We offer remote support to make sure anyone, no matter where you are, can receive our help.
WHAT MAKES US
DIFFERENT?
With 15 years of experience in IT and Business Systems support, Free Up My Time offers skills found in different roles – a Business Analyst, a Project Manager and an I.T Support Specialist.
This mix enables us to provide a range of technical and analytical skills to develop business opportunities and turn them into solutions for any size or natured business.
OUR VISION
To be the partner of choice in the Nelson/Tasman region for delivering innovative IT solutions and outstanding customer service.
OUR MISSION
It is our mission to:
BUILD PARTNERSHIPS
Develop and build partnerships with customers, understand their businesses, and help them achieve their goals by providing innovative and cost effective IT solutions.
DELIVER QUALITY
Be known for a passionate, personalised quality service committed to excellence.
OFFER KNOWLEDGE
Stay abreast of the latest technologies and never stop learning.
KIA ORA, I’M JANINE
Janine has been working as an IT professional for over 20 years, during this time she has worked in roles covering Support Desk, Business Analyst, Project Manager, IT Engineer for both in house IT departments and IT support businesses. Since starting a family in 2014 she has worked at developing her own IT support business based in Motueka. Janine enjoys her business, spending time with the family and pursuing her lifelong interest in martial arts.
OUR CORE VALUES
I LIKE TO THINK OF EACH OF OUR CORE VALUES LIKE THE COGS WHEELS OF A TIMEPIECE. EACH COG ENGAGING AND ENERGIZING OUR STAFF AND CUSTOMERS.
INNOVATIVE
Open to learning from experiences and people. Challenging the status quo and encouraging Innovation.
HARD WORK
Doing our best to get the job done right first time regardless of the difficulty and without giving up.
EXCELLENCE
Committed to excellence and continuous improvement in everything we do.
TEAM WORK
Working together in a collaborative environment that fosters professional growth and self-improvement.
COMMUNITY
Giving back to our community through the charitable contribution of our time, resources and expertise.
INTEGRITY
Creating trusting relationships with our customers by acting professionally, ethically and transparently.
SIMPLICITY
Keeping things as simple as possible.
PASSION
Cultivating an atmosphere that ignites and encourages creativity and innovation.
OUR NEWS, IDEAS AND ADVICE
Passwords
Passwords are your first line of defence to prevent your online identity from being stolen. A good password is unique, fit for purpose, and committed to memory (not written down)….
Backup solutions
What is a Backup Backing up involves creating a copy of your critical data to prevent accidental data loss, corruption, and unauthorised access. In addition, having an up-to-date copy of your…
Multi Factor Authentication (MFA)
MFA (Multi Factor Authentication) is the simplest way to greatly increase your security within your online environment. Most online applications/accounts that require you to provide a username and password now…